1. Website publisher
The website hello-mark.com is owned and published by:
ALUDOORS SYSTEMS INTERNATIONAL FZCO
DSO–IFZA, IFZA Properties
Dubai Silicon Oasis
Dubai - United Arab Emirates
Commercial License Number: 49378
Phone: +971 58 983 2584
E-mail: contact@hello-mark.com
2. Hosting provider
The Website is hosted by:
OVHcloud
SAS with a share capital of €10,174,560
Registered office: 2, rue Kellermann, 59100 Roubaix, France
Website: https://www.ovhcloud.com
3. Company activity
Hello Mark is an online store specialized in:
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Tools (including screwdrivers, drills and other power tools),
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Construction equipment (compressors, accessories, consumables, nails, fasteners, etc.),
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Safety gear and workwear (work clothing, safety shoes, gloves, high-visibility garments and various protective equipment).
The products offered on the Website are intended for both professionals and individual customers.
4. Intellectual property
All elements displayed on the Website, including but not limited to texts, logos, graphics, images, photos, icons, layouts, as well as the overall structure of the Website, are the exclusive property of ALUDOORS SYSTEMS INTERNATIONAL - FZCO, unless otherwise stated.
Any reproduction, representation, modification, adaptation, translation, exploitation, distribution or use, in whole or in part, of the Website or any of its elements, on any medium and by any means whatsoever, without the prior written authorization of the publisher, is strictly prohibited and may constitute an act of infringement.
5. Personal data
In the context of using the Website, ALUDOORS SYSTEMS INTERNATIONAL - FZCO may collect and process certain personal data of users (for example: surname, first name, address, e-mail, phone number, delivery and billing information, order history).
This data is collected for the following purposes:
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managing orders, deliveries and invoicing,
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managing customer accounts,
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responding to contact or after-sales service requests,
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improving browsing and user experience,
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sending commercial or promotional information (where the user has consented to this, when required).
Data is only kept for the period necessary to achieve the purposes for which it is processed, and in compliance with the applicable regulations.
Within the limits provided by law, users have the right to access, rectify and delete their personal data, as well as the right to object to and restrict processing.
To exercise these rights, users may contact:
ALUDOORS SYSTEMS INTERNATIONAL - FZCO
E-mail: contact@hello-mark.com
6. Cookies
The Website may use cookies and other trackers in order to:
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ensure the proper functioning of the Website (shopping cart, account login, etc.),
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measure the audience and performance of the Website,
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improve browsing and user experience,
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possibly personalize content and advertisements (for example when using tools such as Google Ads, Google Analytics, etc.).
On their first visit, users are informed of the use of cookies and, where required by law, they can accept, refuse or configure non-essential cookies.
Users can configure their internet browser at any time to accept or refuse cookies, or to delete them.
7. Liability
The publisher makes every effort to ensure that the information provided on the Website is accurate and up to date. However, errors or omissions may occur.
The information and content available on the Website are provided for general information purposes only and do not constitute personalized advice.
ALUDOORS SYSTEMS INTERNATIONAL - FZCO cannot be held liable for:
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any direct or indirect damage resulting from the use of the Website,
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any malfunction, interruption or temporary unavailability of the Website,
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the content of third-party websites that may be accessible via hyperlinks from the Website.
Users remain solely responsible for how they use the Website and the information provided on it.
8. Hyperlinks
The Website may contain links to other third-party websites. These links are provided solely for the convenience of users.
ALUDOORS SYSTEMS INTERNATIONAL - FZCO has no control over these third-party websites and cannot be held liable for their content, operation or any collection and use of personal data by such websites.
9. Changes to the legal notice
The publisher reserves the right to amend this Legal Notice at any time, in particular to reflect changes to the Website, applicable regulations or the company’s activities.
Users are invited to consult this page regularly in order to be informed of any updates.
10. Applicable law
This Legal Notice is governed by the law applicable at the place of establishment of ALUDOORS SYSTEMS INTERNATIONAL - FZCO, without prejudice to any mandatory provisions that may apply in the user’s country of residence