✅ DELIVERY INFORMATION

Delivery Areas

We deliver across the entire United Arab Emirates, including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Umm Al Quwain

• Ras Al Khaimah

• Fujairah

All products listed on our website are eligible for delivery throughout the UAE.

Delivery Timeframes

Our delivery times follow the official settings validated in Google Merchant:

🟢 Standard Delivery (All Products):
1 to 4 business days across the UAE.

🟠 Pre-order or out-of-stock items:
If an item is available on pre-order, the estimated delivery timeframe is clearly displayed on the product page.

You will receive an email notification as soon as your order has been shipped.

Order Tracking & Contact

Once your order is confirmed:

• You will receive a tracking link or tracking number to follow your shipment in real time.

• For certain items, our team may contact you via WhatsApp or phone to confirm delivery details or schedule.

Delivery Fees

According to our official logistics policy and Google Merchant settings:

✅ Delivery is completely free of charge anywhere in the UAE — with no minimum order required.

Customer Support Hours

We are open and available every day from Monday to Sunday:

🕒 8:00 AM to 5:00 PM (UAE time)

We respond quickly on WhatsApp and email during these hours.

Our Commitment to You

At Hello-Mark, we ensure that your products are shipped quickly and carefully prepared.
If you experience any delay or delivery issue, our support team is always ready to assist you:

📧 Email: contact@hello-mark.com
💬 WhatsApp / Phone: +971 58 983 2584